We hope that you have had a good experience using Museum Shops, however if you have experienced a problem, would like to give us feedback to improve our site or with any other issue then please contact us at firstname.lastname@example.org and we will be happy to help.
Alternatively if you wish to request a Refund or otherwise contact one of our Sellers directly, each Shopfront page has a Contact form which you may use to contact them directly.
If you are a Seller and have experienced a website fault or otherwise need assistance, contact us at email@example.com and we will quickly resolve your issue.
Our office hours are:
Technical support is available from 9am-11pm daily, 7 days a week.
We are now offering a one hour tutorial session for new Sellers as an introduction to the Museum Shops back office system. Utilising Zoho Assist Remote Assistance software, we can give you a fully interactive tour around the website, answering your questions as the tour progresses.
Pricing for the session is £10-20 for smaller to large organisations respectively.