We hope that you have had a good experience using MuseumShops, however if you have experienced a problem, would like to give us feedback to improve our site or with any other issue then please contact us at and we will be happy to help.

Alternatively if you wish to request a Refund or otherwise contact one of our Partners directly, each shop homepage has a contact form which you may use to contact them directly.

If you are a Partner and have experienced a website fault or otherwise need assistance, contact us at and we will quickly resolve your issue.

Our office hours are:

Mon-Fri: 10am-6pm.

Sat: 11am-4pm.

Technical support is available from 9am-11pm daily, 7 days a week.