MuseumShops terms and conditions

Thank you for visiting MuseumShops. These terms and conditions apply to the sale and purchase of goods from our website Please read these terms and conditions carefully when ordering any goods. You should understand that when placing an order on our website your contract is with our Sellers and not directly with MuseumShops.

Prices and Payments

Prices on the website are all inclusive of VAT (20%). Postage and packaging is in addition to the unit price of the item. All prices are displayed in UK pounds (Sterling). Our Sellers determine the price of all items.

We currently accept payment by credit or debit card through Stripe Connect. MuseumShops will appear on your bank statement as the payment recipient, with the funds being transferred straight to the Seller less our commission.


MuseumShops asks its Sellers to make every effort to give the correct dimensions of their products are provided as part of product descriptions. All of the sizes are given in metric measurements.


Please see our Refunds policy here for further information.

Product Descriptions

Every care has been taken by our Sellers to ensure the accuracy of descriptions, specifications, colour and price of the products. However, there may be occasional errors. All items are offered subject to availability as determined by our Sellers.

Privacy Policy

Please see our Privacy Policy here(linked) for further details

Order details

You undertake that all details you provide to MuseumShops for the purpose of ordering or purchasing goods or services are correct, and that the credit or debit card you are using is your own.

Terms of Service

Please note that if you are ordering goods for delivery overseas you may be subject to import duties and taxes. Such taxes will be payable when the goods reach their destination. The liability for payment of such customs duties rests solely with you and not with MuseumShops or our Sellers.

Limitation of Liability

MuseumShops will not be liable for any business loss (including loss of profits, revenue, contracts or anticipated savings, data, good will or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable by either party (Customer & Seller) when the contract for sale is formed.

Age requirements

By agreeing to our terms and conditions and placing an order on our website you confirm you are aged 18 years or over.


Please note that any tickets booked through this site can only be edited directly by customers if they register an account. Otherwise bookings may only be modified or cancelled by contacting the Partner the ticket was purchased from.

Changes to terms and conditions of sale

MuseumShops customer terms and conditions may be changed. Please review them regularly. If you continue to use the website after a change has been made you are deemed to have accepted it.


“Product” or “Item” means a product displayed for sale on this website.

“We/us” means:

Museum Shops Ltd, Registered Office;
Suite 58
792 Wilmslow Road
M20 6UG
Company Number: 10967053
VAT Number: 280 0092 36

“You” means a user of this website.

“Website” means the website located at and associated registered domains.

Governing Law

These terms and conditions are governed by English law. You agree to submit to non-exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with the use of the MuseumShops website.